JOB POSTING
BARISTA/FRONT OF HOUSE ASSOCIATE

STATUS: PART TIME - APPROX. 16-20 HOURS/WEEK / NON-EXEMPT
LOCATION: THE FLOUR BENDER BAKESHOP, 15 2ND STREET, TROY, NY, 12180

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OVERVIEW
The Flour Bender Bakeshop (TFBB) is an ode to what humans have been doing for thousands of years: bending elements to transform the raw stuff of nature. Inspired by the transformative power of food, our mission is to create a unique and regenerative bakery experience in Downtown Troy. We seek to provide delicious, high quality, and feel good cakes and pastries that utilize a range of flours and natural sweeteners, highlight local producers, and spark connection and conversation in a warm and relaxed environment. 

TFBB is hiring for a Barista/Front-of-House (FOH) Associate to maintain the bakery’s FOH operations, including preparation of coffee, tea, and other beverages, packaging of bakery goods, greeting customers and answer questions, working the register/point of sale system, answering phones, maintaining a clean and tidy shop, cleaning dishes, and following all safety and sanitation procedures.

RESPONSIBILITIES

  • Provide excellent customer service by greeting customers, answering questions, and fulfilling orders for coffee and espresso drinks, tea, and other beverages;

  • Take orders while paying attention to details, such as preference of coffee blends, decaf, etc.;

  • Educate customers on drink and pastry menu and make recommendations;

  • Package baked goods neatly;

  • Handle cash and card transactions carefully and accurately;

  • Daily cleaning of espresso machines and other brewing equipment;

  • Daily cleaning of FOH, including bussing dishes, sanitizing surfaces, sweeping, cleaning milk pitchers and coffee pots, maintaining the sales counter, display cases, and other areas;

  • Collaborate with staff on new beverage menu items;

  • Tracking front-of-house inventory, restocking, and support with ordering;

  • Complete opening and closing checklists;

  • Stamp packaging and fold bakery boxes;

  • Other bakery tasks as required.

REQUIREMENTS

  • 2+ years of experience in a cafe, bakery, or food service environment;

  • Excellent attention to detail, solid communicator, and excellent time management;

  • Exceptional customer service and interpersonal skills;

  • Strong teamwork abilities to work effectively with other baristas;

  • Strong attention to detail to manage specific customer requests as well as a high-volume of orders during peak hours;

  • Effective problem solver and ability to come up with solutions;

  • Hands-on experience with brewing equipment including espresso machines;

  • Ability to make great espresso drinks, such as lattes, cappuccinos, etc.;

  • Knowledge of sanitation regulations.

PHYSICAL DEMANDS:

  • Ability to work early morning shifts and stand for extended periods of time;

  • Ability to lift and carry up to 30 pounds.

SCHEDULE & COMPENSATION

  • $18/hour plus tips;

  • 30% employee discount;

  • Accrued paid sick leave;

  • Available to work weekends.

JOB APPLICATION